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Information Technology (IT)


IT Helpdesk

The helpdesk is located on the 3rd floor of the campus, in room 304.  The helpdesk can be reached by phone at 646-313-8008, or via email at helpdesk@guttman.cuny.edu.

The helpdesk hours vary throughout the year and are based on the academic calendar, but IT can always be reached via email.

Student File Storage

All students have access to 25 GB of online file storage via Microsoft’s OneDrive. This service is accessed through the e-mail account by choosing “OneDrive” on the top right of the homepage.

Computer Labs

The primary computer lab is located at the rear of the Information Commons. There are desktop PC’s available for use, as well as print capabilities. Laptops are also available for on-campus use and can be checked out at the circulation desk in the Information Commons. 

Printing Policy

The Guttman ID card is used to print from a computer and make photocopies on campus. Students receive an allocation of $15.00 per semester for printing/photocopying. Students may refill their cards by using the paystation located in the Information Commons. There are two multi-purpose copy machines available for students’ use on campus located in the Information Commons. Students have the ability to print from any Guttman computer, or wirelessly from a Guttman laptop on campus. Charges will apply based on the number of copies being made.

Student E-mail Accounts

All students are issued a Guttman email account before the first day of class. Your Guttman email address is the address to which the college sends all official notifications and communications, and is the required mode of e-communication for all students. As the owner of the account, you are responsible for its proper use and protection.

Students are responsible for checking and reading official Guttman communications sent to their email address on a regular basis.

Access your Guttman email through Outlook online or through the Guttman portal.

Guttman Computer Network

To access a desktop computer on the Guttman Campus, all students must log in using their Guttman UserID (the same user name as CUNYFirst.) By logging into any Guttman computer, students are agreeing to adhere to the Acceptable Use of Computer Resources policy. Students are encouraged to familiarize themselves with the policy prior to accessing Guttman’s network for the first time.

Guttman Wireless Network

Guttman offers free wireless networking throughout the 40th Street campus. Access to the network requires authorization which can be completed by providing the Guttman UserID and password. Laptop computers will automatically detect the wireless signal, if properly configured. Students and faculty can receive help connecting to and troubleshooting the wireless connection by contacting the helpdesk.

Guttman Web Portal

The Guttman Web Portal is the student’s dashboard to all online services that the College provides. To access the web portal, students must go to the My Guttman login page and enter their Guttman UserID and password. Once logged into the web portal, students will see icons that link to services such as: student e-mail, student file storage, Digication, and various other student services.

ePortfolio/Digication

Digication is Guttman’s student ePortfolio system. The Digication ePortfolio is an important part of the academic experience at the College. More than a place to archive work and course materials, the online system provides a way for students, faculty, staff, and peer mentors to create conversations about learning and to focus on shared goals and outcomes. Faculty will use the system to share feedback and to introduce learning outcomes, rubrics, and the assessment process. As students’ progress in their programs of study, they   will adapt and expand their ePortfolios to best represent their abilities and achievements. Some might choose to share specific pages—or their entire profile—with baccalaureate colleges and/or prospective employers. All students will be using Digication in their classes and will need to become familiar with the system. To access Digication, students should log into the Guttman Web portal.

The CUNY Portal

The CUNY Portal provides access to various enterprise resources, such as the eMall. Students are  encouraged to take advantage of the eMall’s deep discounts on goods and services offered to the CUNY Community, including free software downloads.

In order to register for a CUNY Portal account, students must go to www.cuny.edu and click the Log-in link. The Portal Log-in page will be presented. From here, click the “Register for a New Account” and choose “Current Student” from the list. Then follow all on-screen instructions to create your account.

CUNYfirst

CUNYfirst stands for City University of New York Fully Integrated Resources and Services Tool. This tool provides electronic access to student records including transcripts, financial aid documents, etc. Students must set up their CUNYfirst account and following the instructions on the screen. Once students establish their CUNYfirst accounts, they are assigned an EMPL Identification Number (EMPLID). Students use this number throughout their time at CUNY to access resources. In addition to an EMPLID students are also assigned a CUNYfirst username, which is used as the Guttman UserID.

Getting Started in CUNYfirst: Helpful documents.

Microsoft Office 365

Guttman offers the Micrsosft 365 service to all students as a way to have continuous access to an updated version of the Office Suite.  Students have access to all Office programs via the web through the “Office 365” tab in their e-mail inbox.  There is also an option to install Office programs, including Word, Excel, PowerPoint, Outlook and OneNote directly to their personal PC via this website.